Shipping Policy

Shipping your order

Thank you so much for your order and we are excited for you to get your pieces so you can enjoy! We strive to process and ship all orders within 1-2 business days after being placed and orders typically arrive within 1-2 weeks following the date of purchase, depending on location. However, if you do require a rushed order, please contact us and we will do our best to accommodate your request.

Some items are made to order so please feel free to refer to the product description for an estimated timeline on when the piece is completed. Custom products will ship 1-2 business days after production.

We advise that you double check to ensure all your shipping information is correct as we are not responsible for any packages that are lost or stolen. 


Shipping Rates and Timelines: 


  • Free shipping on orders over $99
  • Canada Post Delivery: $12 and up
  • Courier service around the Toronto area through GoodFoot Delivery: $8 and up
  • FedEx, UPS, DHL and Purolator express shipping options: $20 and up

United States:

  • Standard USPS shipping: $6 flat rate
  • FedEx, UPS and DHL express shipping options: $20 and up


  • Canada Post / Asendia: $15 and up
  • FedEx, UPS and DHL express shipping options: $20 and up


Please note that the shipping day estimates listed alongside the shipping options (i.e. 2 business days) refers only to carrier transit times and do not include processing time. All shipping time estimates are simply estimates and can be subject to change depending on carrier volumes and service standards. Unfortunately, Kind Karma has no control or influence over third party postal carrier standards and their time estimates or guarantees.

We use a third party shipping carrier for our shipping options in Canada and the United States so it may take a few business days for packages to be processed through the carrier warehouse before being scanned by Canada Post and USPS.


What if my piece is customized or made to order?

Since all of our pieces are uniquely handmade, we are always happy to accommodate custom orders. Some timelines for custom orders are listed in the product description. For all other custom items, please allow approximately 5-15 business days for the item to be made, depending on material availability.

If you need a custom order by a certain date, please send us an email and we would be happy to see if we can accommodate the time frame. 


Need help?

We are always happy to answer any questions you might have! Please feel free to send us an email at and we will get back to you shortly.