Permanent Jewelry Cancellation Policy

We look forward to making special memories with you in our studio through the welding of beautiful permanent pieces!

As a courtesy to our staff and customers, we are asking for a $25 deposit at the time of booking which will be applied to your bracelet or anklet total when you arrive in studio.

We understand that things do arise so if you need to cancel your appointment, we ask that you please give us at least 24 hours notice that you can no longer attend so we are able to release the spot for others to book.

If you cancel your appointment less than 24 hours prior to your scheduled time or fail to attend your appointment without notice, this deposit will automatically be forfeit and will not be refunded or applied towards any future purchases. 

To avoid a penalty, please provide cancellation notice at least 24 hours prior to your appointment. You can cancel or reschedule through your initial appointment confirmation email, by contacting us at


Late arrivals

Toronto is a bustling city so there always seems to be traffic, construction and transit delays. Please ensure you give yourself enough time to arrive to our studio as each appointment is short and we wouldn't want you to miss it!

If you are running late, please feel free to give us a call or text at 437-999-1333 so we can advise. We will try to accommodate late arrivals if possible but your appointment time is not guaranteed if arrive more than ten minutes late.

If we are unable to accommodate you do to a late arrival, you are welcome to reschedule for another day/time.


For any additional questions, please feel free to reach out and we look forward to seeing you in our studio soon!